Who we are, what we believe in, and the team driving Synapx forward.
The industries we serve and the outcomes we deliver across each sector.
Microsoft credentials and the partners we collaborate with to deliver outcomes.
Join a team of Microsoft specialists building the future of data and AI.
Upcoming webinars, XIAD workshops and executive briefings from our team.
Intelligent Content Management & Intranet Engagement
When finding a document means asking a colleague, and the intranet is where news goes to die, the problem is not your people. Synapx builds SharePoint intranets and document management designed around tasks and search, so the answer people need is where they expect it to be.
Intranets · Documents · Knowledge
You can date a neglected SharePoint estate by its symptoms: search that returns everything except the document you need, several versions of the same policy in different libraries, an intranet homepage last updated by someone who has since left. This page is about fixing exactly that, intranets and document management people can actually find things in. The sprawling, unloved SharePoint people remember was a failure of design and governance, not of the platform; the modern product is fast, mobile, woven into Teams, and the foundation Copilot reads from. The question is not whether SharePoint can be good; it is whether yours is.
Our intranet builds start from an unfashionable premise: nobody comes to an intranet to read news. They come to find the expenses policy, book leave, and locate the one document that unblocks their afternoon. So we design the information architecture around tasks and search, give every page an owner and an expiry date, and measure engagement afterwards instead of assuming it. Launches come with a proper adoption plan, because an intranet nobody was introduced to is an intranet nobody visits twice.
Document management gets the same discipline: libraries with real metadata rather than folder archaeology, version control and retention that satisfy compliance, and permissions that make sense to humans. That work now pays twice, because a tidy, well-permissioned SharePoint estate is precisely what makes Microsoft 365 Copilot useful rather than confidently wrong. When you are ready for the rollout itself, that conversation belongs with our Copilot practice.
The proof point we reach for is Skanska: a learning and communication platform on Microsoft 365 that reached roughly 9,000 employees and lifted adoption tenfold. Design and enablement made that difference, and both are in scope on every engagement.
And where the requirement genuinely outgrows configuration, our bespoke practice extends SharePoint with SPFx web parts, Microsoft Graph integrations and Power Platform automation, all inside your tenancy and supportable by any competent Microsoft engineer.
SharePoint delivered by a Modern Work partner
Design and deploy engaging, branded intranet portals that boost user adoption and transform how teams access information.
Implement document libraries with robust version control, compliance, and governance built in from the start.
Automate routine processes and approvals to save time, reduce manual errors, and improve operational efficiency.
Configure granular permissions and access controls that protect sensitive information without getting in the way of everyday collaboration.
Enable real-time collaboration across devices and locations with deep Microsoft 365 ecosystem integration.
From discovery to a modern intranet in production
Microsoft 365 Copilot-ready information architecture
Adoption increase on the Skanska platform we built
Named owner for every page, by design
Launch a branded, engaging intranet that surfaces news, services and knowledge where employees actually spend their day.
Implement governed document libraries, retention labels and metadata so compliance, legal and audit teams can find what they need.
Move off SharePoint 2013/2016/2019 or legacy file shares onto SharePoint Online with content remediation and minimal disruption.
Tidy permissions, sensitivity labels and site sprawl so Microsoft 365 Copilot returns accurate, safe answers grounded in your content.
Stand up secure external-sharing experiences for clients, partners and regulators with fine-grained access and audit trails.
Wire SharePoint libraries and lists into Power Automate flows for approvals, onboarding, contract review and policy management.
Understand business needs, audiences, existing content estate and information architecture pain points.
Define site hierarchy, governance, branding, user experience and roadmap aligned to modern SharePoint.
Implement sites, branding, workflows and integrations, with content migration where required.
Roll out with training, champions, analytics and ongoing improvement backlog driven by real usage.
Intranet Choice
A crop of SaaS intranet products promises to spare you SharePoint. Some are good, and the honest comparison is still worth making before you add another subscription and another data silo to the estate.
| Criteria | SharePoint intranet | Intranet-in-a-box SaaS |
|---|---|---|
| Cost | Included in the Microsoft 365 licences you already pay for | A separate per-user subscription, forever |
| Where content lives | Your tenant, your compliance boundary, searchable by Copilot | A third-party platform, another integration to govern |
| Design effort | Needs deliberate information architecture and branding work | Polished templates out of the box |
| Integration | Native: Teams, Viva, Power Platform, Microsoft Search | Connector-dependent, and Copilot cannot always see in |
| Long-term flexibility | Grows with the platform Microsoft keeps investing in | Bounded by the vendor roadmap and the renewal price |
Our view, held before the SaaS vendors arrive and unchanged after: if you are on Microsoft 365, a well-designed SharePoint intranet is the defensible default, because the licence is already paid, the compliance boundary stays yours and Copilot can read every page. The design effort the SaaS products promise to spare you is exactly the work that makes an intranet good in the first place, so our advice is simple: budget for the design, not for another subscription.
Intranets and digital workplaces that people actually use.
Midwich, a global B2B technology distributor, partnered with Synapx to automate order processing, procurement and pricing using Power Platform and Azure.
A modern SharePoint intranet delivering company news, document management, and team collaboration for a global asset management firm.
A Power Apps front end integrated with a SharePoint document library, giving LCP a branded, controlled way to add, categorise, preview and manage company policies and procedures.
"They listened, challenged our assumptions, and delivered night-and-day results."
"From the very first conversation, Synapx stood out. They didn't offer a one-size-fits-all solution; they listened, understood our workflows, and constructively challenged our assumptions. Since launch, the difference has been night and day: engagement is up, performance is dramatically better, and our teams now have a single, connected space for learning and communication. I'd recommend Synapx to any organisation looking to get more out of Microsoft technology."
Project/Programme Manager, Skanska
We focus on SharePoint Online and Microsoft 365, and we help clients migrate off on-premises SharePoint 2013, 2016 and 2019. Where hybrid is required in the short term we can support it, but the target is always cloud.
A modern intranet typically goes live in 8–14 weeks including design, build, governance and initial content migration. Larger enterprise rollouts with many business units usually run 4–6 months.
Yes. SharePoint readiness is one of the most important Copilot prerequisites. We run permissions audits, sensitivity labelling, retention and content cleanup so Copilot answers are accurate and do not expose data the wrong people should not see.
We run discovery, quality assessment and a remediation plan before any migration. We use Microsoft’s Migration Manager and third-party tools (ShareGate, Quest) as appropriate, and migrate in waves so the business is never blocked.
Yes. We configure Entra external ID (B2B), sensitivity labels, Conditional Access and DLP so external sharing is both safe and practical – rather than blanket-disabled or blanket-allowed.
Yes. Synapx-as-a-Service provides managed SharePoint and Microsoft 365 operations, including governance, site lifecycle, permissions reviews, Copilot readiness and continuous enhancement.
We review your information architecture, permissions, sprawl and adoption data, then hand you a prioritised plan: what to fix, what to archive and what to rebuild. Useful whether or not we do the work.
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