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Modern Work

Microsoft 365 Modern Work: SharePoint, Teams & Intune Consultancy

An intranet nobody visits, Teams sites nobody owns, laptops that have not seen an IT policy since they left the building in 2020. Microsoft 365 already includes the tools to fix all of it. Synapx does the design and governance work that makes SharePoint, Teams and Intune fit how your people actually operate.

Our accreditations

Microsoft Solutions Partner for Modern WorkMicrosoft Solutions Partner

Microsoft 365 · SharePoint · Teams · Intune

A digital workplace people actually use

The symptoms usually arrive before the vocabulary does: a SharePoint estate so sprawling that people email attachments rather than trust search, hundreds of Teams created in one enthusiastic month and never governed since, devices that have not been near an IT policy since they were couriered out during Covid. Every organisation on Microsoft 365 already owns the tools to fix this. What the licences do not include is the design work that makes those tools fit how your people actually operate, and that gap is where our Modern Work engagements live.

Our starting point is the employee experience, not the technology. The test of an intranet is whether a new starter finds the expenses policy at 8pm without asking anyone. The test of Teams is whether a project's conversations, files and meetings stop being scattered across inboxes. When those experiences work, adoption follows without a campaign.

Skanska is the reference point we reach for. Their learning and communication platform, built with us on Microsoft 365 and the Power Platform, reached roughly 9,000 employees and lifted adoption tenfold. The difference between an ignored tool and an embedded one is design and enablement, not licensing.

Security runs through all of it. As a Microsoft Solutions Partner for both Modern Work and Security, we build environments where flexibility and control coexist: Intune managing every device from one console, sensitivity labels protecting content wherever it travels, and zero-trust access that users barely notice.

And where the out-of-the-box experience genuinely is not enough, our bespoke Microsoft 365 development covers custom SharePoint solutions, integrations and workflow automation, drawing on the same engineers behind our Power Platform practice.

Increasingly, Modern Work is also the groundwork for AI. A tidy, well-permissioned workplace is what separates organisations where Copilot is genuinely useful from those where it confidently surfaces the wrong document to the wrong person. We get the foundations right here, then our Microsoft Copilot practice takes over for rollout, adoption and agents, so the investment in the workplace pays twice.

Common challenges we solve

01

Disconnected Tools Fragmenting Communication

Teams juggling multiple apps for chat, email, file sharing, and meetings, wasting time switching between platforms and losing important information.

02

Low Intranet Engagement and Adoption

Staff ignoring outdated intranets that are difficult to navigate, impossible to find information in, and irrelevant to daily work.

03

Remote and Hybrid Work Creating Silos

Distributed teams struggling to collaborate effectively, leading to duplicated work, missed updates, and weakened company culture.

04

Manual Processes Slowing Everyday Tasks

Routine approvals, requests, and workflows are still reliant on emails and spreadsheets instead of automated, trackable systems.

05

Poor Employee Experience Impacting Retention

Frustrating technology and inefficient processes making it harder for people to do their jobs, reducing satisfaction and productivity.

Our core Modern Work pillars

We utilise Microsoft's most powerful Modern Work technologies to create intelligent, connected workspaces that people actually enjoy using.

  1. Microsoft SharePoint becomes a secure, user-friendly hub that transforms how your organisation collaborates, manages documents, and shares knowledge.

    • Branded intranet experiences that boost engagement and adoption
    • Centralised document libraries with version control and compliance built in
    • Workflow automation to save time and reduce manual errors
    • Secure access controls and permissions to protect sensitive information
    • Microsoft 365 integration for real-time collaboration across devices and locations
  2. We optimise Microsoft Teams as the central hub for communication, collaboration, and project delivery; connecting people, content, and conversations in one place.

    • Deep integration with SharePoint and the rest of Microsoft 365
    • Consistent communication across desktop, mobile, voice, and video
    • Improved collaboration across teams, departments, and locations
    • Integrated Business Voice capability for calls directly within Teams
  3. Support a truly flexible workforce without compromising security. With Microsoft Intune, we help organisations manage devices, applications, and data securely, wherever work happens.

    • Zero-Trust security across personal and company-owned devices
    • Simplified device deployment with automated, out-of-the-box setup
    • Centralised control without disrupting the user experience
    • Endpoint Privilege Management: Control admin access and reduce security risks
    • Enterprise Application Management: Securely manage apps across all devices
    • Advanced Analytics: Gain actionable insights into device usage and security posture
    • Microsoft Security Copilot in Intune: AI-assisted threat detection and response
  4. For the workflow no product ships and the systems that refuse to talk to each other: bespoke SharePoint development, custom integrations and workflow automation, built inside your tenancy on Microsoft patterns.

    • Automated workflows aligned to your operations
    • Secure, compliant, and well-governed architectures
    • Solutions that evolve as your organisation grows

Why choose Synapx for Modern Work?

Holistic Productivity

Deployment is the easy part. We align Modern Work technology with how your business measures success, so the value is visible after go-live.

Security by Design

Every SharePoint and Modern Work environment we build is secure, compliant, and governed from day one.

User Adoption First

From expert SharePoint support services to training and enablement, we focus on people as much as platforms, ensuring high adoption and long-term success.

Intranet Relaunches That Stick

Information architecture built around tasks and search, proper branding, page ownership and engagement analytics, so this relaunch is the last one you need for years.

Teams Telephony Without the PBX

Teams Phone replacing legacy phone systems: call queues, auto attendants, compliant recording, and one client for every kind of communication.

Zero-Touch Device Rollout

Windows Autopilot and Intune delivering laptops that configure themselves. A new starter unboxes, signs in, and is working within the hour.

Our Modern Work delivery approach

Connected. Secure. People-First.

  1. Workplace Assessment

    Audit current tools, adoption levels, and pain points across your digital workplace.

  2. Vision & Strategy Workshop

    Define the target state for your modern workplace aligned with business goals and user needs.

  3. Solution Design

    Architect SharePoint, Teams, and Intune environments with security, governance, and usability built in.

  4. Build & Configure

    Implement branded intranets, collaboration spaces, and device management policies.

  5. Adoption & Enablement

    Train users, champion networks, and drive adoption through targeted enablement programmes.

  6. Ongoing Support & Optimisation

    Continuous improvement, analytics, and support to maximise long-term value.

Client Voices

From our clients

"They listened, challenged our assumptions, and delivered night-and-day results."

"From the very first conversation, Synapx stood out. They didn't offer a one-size-fits-all solution; they listened, understood our workflows, and constructively challenged our assumptions. Since launch, the difference has been night and day: engagement is up, performance is dramatically better, and our teams now have a single, connected space for learning and communication. I'd recommend Synapx to any organisation looking to get more out of Microsoft technology."

Skanska

Project/Programme Manager, Skanska

Modern Work FAQ

Common questions about how Synapx delivers SharePoint, Teams, Intune and the wider Microsoft 365 workplace.

What does a Modern Work engagement cover?

Anything that shapes the day-to-day Microsoft 365 experience: SharePoint intranets and document management, Teams collaboration and telephony, Intune endpoint management, and bespoke Microsoft 365 development. Most engagements start with one pain point, usually the intranet or device management, and grow from there.

Our intranet gets ignored. Can you fix that?

Usually, yes, because the cause is usually the same: the intranet was built around the org chart instead of around what people need to find. We rebuild the information architecture around tasks and search, brand it properly, give every page an owner, and measure engagement afterwards rather than assuming it.

Do you handle Teams telephony?

Yes. We deploy Teams Phone as a replacement for legacy PBX systems, including number porting, call queues, auto attendants and compliant call recording where regulation requires it. One client for chat, meetings and calls, managed alongside the rest of Microsoft 365 rather than as a separate system with a separate bill.

Can you manage our devices with Intune?

We design and implement Intune for corporate and personal devices: zero-touch enrolment with Windows Autopilot, compliance policies, application management and endpoint privilege management. Your IT team gets one console, and your users get devices that work on day one.

How do you drive adoption rather than just deployment?

Adoption is scoped into every engagement: champion networks, role-based training, communication plans and usage analytics. A digital workplace nobody uses is a cost, not an asset, so we measure success in engagement data rather than delivery milestones.

Is Synapx accredited for Modern Work?

Yes. We hold the Microsoft Solutions Partner designation for Modern Work, alongside five other Solutions Partner designations across the Microsoft Cloud, including Security.

Can you migrate us off legacy file shares or an old intranet?

Yes. File-share migrations into SharePoint and Teams come with information architecture, permission mapping and a clean-up of the content nobody has opened for years. Legacy intranet replacements follow our adoption-first rebuild approach, and we can usually preserve the URLs that matter.

How does Microsoft 365 Copilot fit into Modern Work?

Copilot amplifies whatever workplace you have, including the mess. Well-governed SharePoint, sensible permissions and tidy Teams make Copilot dramatically more useful and considerably safer. We prepare the workplace first, then roll Copilot out with role-based enablement; our AI practice takes over for agents and extensibility.

Do you provide ongoing support for the digital workplace?

Yes. Business Support covers the day-to-day running, and Synapx-as-a-Service keeps improvement moving month on month, delivered by the team that built your environment.

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One of just 30 partners worldwide, out of 400,000+ Microsoft Partners, holding all 3 Fabric designations

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Glassmoon
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Midwich
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Nuevo Partners
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Seras Energy
Skanska
Ocean Conservation Trust
WA Comms
Glassmoon
Lanware
Micheldever Tyre Services
Midwich
Mount Anvil
Nuevo Partners
Pro Global
Seras Energy
Skanska
Ocean Conservation Trust
WA Comms

Start With a Workplace Assessment

A short, structured look at your Microsoft 365 estate: what people actually use, where the sprawl is, and which fixes would be felt first. You leave with a prioritised plan, whether or not we deliver it.

Book a Workplace Assessment