Who we are, what we believe in, and the team driving Synapx forward.
The industries we serve and the outcomes we deliver across each sector.
Microsoft credentials and the partners we collaborate with to deliver outcomes.
Join a team of Microsoft specialists building the future of data and AI.
Upcoming webinars, XIAD workshops and executive briefings from our team.
Synapx as a Service
Hiring one specialist takes months and covers one discipline; your Microsoft roadmap needs five. Synapx as a Service reserves monthly capacity from senior architects, engineers and data specialists, flexing across Data, AI, Power Platform, Cloud and Modern Work as priorities change.
Our accreditations
Flexible Retained Delivery
There is a shape of problem almost every mid-market organisation recognises: more Microsoft ambition than Microsoft capacity. The roadmap needs an architect for two days, a data engineer for three weeks and a Power Platform developer most Fridays, and no version of that maps onto a job description you could actually hire for.
Synapx-as-a-Service is our answer. You reserve monthly capacity from the same bench that delivers our project work: architects, engineers, data and AI specialists, Power Platform developers and cloud engineers. Hours flex across disciplines as the roadmap demands, priorities are reviewed with you every month, and the team compounds its knowledge of your environment instead of resetting it with every engagement.
The commercial model is deliberately boring. A fixed monthly fee, no mobilisation costs, no surprise invoices, and utilisation reported openly. Contracts roll monthly after onboarding, because we would rather earn the renewal than write it into the terms. 98% of clients stay.
Clients use the model differently. Mount Anvil describes us as an extension of their team on their data platform. Lanware treats us as their data team outright, and recommends us to their own clients. Others use the retainer as delivery muscle behind an in-house IT lead who sets the direction.
And when something bigger comes along, a migration, a new platform, an AI build, the retained team scopes it with you and carries the context straight into the project. Starting on day two rather than week six is the quiet superpower of the model.
It is worth being clear about what this is not. It is not offshore body-shopping with a London letterhead, and it is not a junior bench learning on your budget. Delivery is led from the UK by the consultants you meet at the start, engineering capacity scales through our India hubs under the same standards and tooling, and the Microsoft MVPs on the team are available to your account, not just to the sales deck.
Supporting your organisation
Custom applications and automation solutions to streamline workflows.
Advanced data analytics, AI tools, and insights to drive smarter decisions.
Collaboration, productivity, and modern workplace solutions.
Access to certified expertise through Microsoft MVPs and official partner designations.
Training, licensing optimisation, and funding management to ensure solutions are operationally efficient.
Why Synapx as a Service
Finding and retaining top Microsoft talent is challenging. Our managed service model removes that burden, giving you access to certified experts, strategic guidance, and continuous platform care, all with complete cost transparency.
Move from unpredictable project-based spending to a fixed monthly Opex model. No upfront mobilisation costs, no surprise invoices, just transparent, value-driven engagement.
Scale your reserved hours up or down as your needs change. Complete flexibility over contract duration means you only pay for the capacity you actually use.
With reserved capacity and a team that already understands your environment, new initiatives start faster. Skip the lengthy procurement and onboarding cycles.
Built-in support and service warranty means every piece of work is backed by our commitment to quality. Issues are resolved quickly with no finger-pointing.
Your solutions evolve with your business. We proactively optimise, enhance, and modernise your platforms, not just build and walk away.
We invest in understanding your business, your goals, and your challenges. Our success is measured by your outcomes, not by hours billed.
We assess your current environment, understand your goals, and define the scope of engagement tailored to your needs.
A dedicated team is allocated to your account with agreed monthly hours, priorities, and service-level commitments.
We deliver ongoing improvements, support, and strategic guidance, adapting as your business evolves.
Engagement Models
Three ways to bring Microsoft capability into the business, and the right answer is usually a mix. This is how we frame the trade-offs with every prospective client, including the ones who arrive convinced they need to hire.
The pattern we see most often: organisations hire for the discipline they need daily, run a retainer for everything they need weekly, and scope projects for the things with a clear finish line.
| Criteria | Synapx-as-a-Service retainer | Fixed-scope project | Permanent hire |
|---|---|---|---|
| Best for | Continuous improvement and mixed, shifting workloads | A defined outcome with clear edges | A single discipline you need every working day |
| Flexibility | Hours flex across disciplines every month | Change requests, priced each time | One skill set, however the needs change |
| Speed to start | Days, once onboarded | Weeks: scoping and contracting per project | Months: recruitment plus notice periods |
| Cost shape | Fixed monthly subscription | Fixed fee per scope | Salary plus overheads, permanently |
| Knowledge retention | Compounds in a team that stays | Leaves with the project team | Strong, until the resignation letter arrives |
| Commitment | Monthly rolling | Per project | Permanent |
The three combine naturally: many clients keep a retainer for momentum, scope the occasional large build as a fixed project, and hire permanently once a discipline proves core. We will recommend whichever mix genuinely serves you, including the versions that shrink our invoice.
The retained model draws on the team behind these engagements: adoption at Skanska's scale, Mount Anvil's Fabric lakehouse migration, and the governance work that saves The Fidelis Partnership over £60,000 a year.
A company-wide social learning hub built as an enterprise Canvas Power App, enhanced with AI-assisted publishing, Viva Engage integration and Power BI reporting, supporting around 9,000 employees.
A modern Microsoft Fabric data platform with master data management, daily snapshotting and Activator alerting, built as a foundation for AI at Mount Anvil.
A tailored Power Platform CoE reporting capability providing visibility into apps, flows and connectors across environments, enabling proactive governance and over £60,000 in annual licensing savings.
"Not an external supplier, an extension of our team."
"Working with Synapx has been transformative for Mount Anvil. They didn't feel like an external supplier; they became an extension of our team. Their technical expertise in implementing Microsoft Fabric solved our immediate challenges and positioned us for future growth, including AI and machine learning. What truly set Synapx apart was their transparency, commitment, and cost-optimisation through Xscale, making Fabric financially sustainable."
Head of Technology Applications, Mount Anvil
"Our go-to data partner. We recommend them to every one of our clients."
"We work with Synapx as our go-to and trusted partner for anything Power BI, or data in general, so much so we recommend them to all our clients! The team at Synapx work with us in a way that makes it feel like they are part of our business, our 'data team'; projects and on-going support are executed easily and effortlessly."
Chief Technology Officer, Lanware
Common questions about capacity, pricing, flexibility and getting started.
A retained engagement that reserves capacity from our senior consultants and engineers across Data, AI, Power Platform, Cloud and Modern Work. One monthly subscription, one team that knows your environment, and priorities reviewed with you every month.
Anything we do: new builds, enhancements, support, advisory, training. Hours flex across disciplines within the month. Most clients run a mix of steady improvement and responsive support, with the occasional spike for a bigger initiative.
A fixed monthly fee based on reserved capacity, agreed in advance. No mobilisation costs and no surprise invoices, with utilisation reporting so you can see exactly where the hours went.
Capacity flexes month to month within agreed bounds, and the contract rolls monthly after onboarding. If your needs drop, you scale down without a negotiation. In practice, 98% of clients stay.
A discovery session to map your estate and goals, a proposed capacity and priority plan, then onboarding: access, tooling and a first-month backlog. Most clients are in a steady rhythm within four to six weeks.
Within agreed bounds, yes. Utilisation is reviewed monthly and capacity can be rebalanced across disciplines or carried into the following month, so a quiet period becomes headroom rather than waste. You should never feel you are paying for a bench that is not working, and the utilisation report makes that easy to check.
Yes. Many clients fold support or automation supervision into their retained capacity, or run them as parallel agreements under the same account team. We will recommend the simplest structure that fits.
Bring your roadmap and we'll map it to reserved hours: which disciplines you need, how many days a month, and what it costs. Monthly rolling terms, no mobilisation fee.
Scope your retainer