Who we are, what we believe in, and the team driving Synapx forward.
The industries we serve and the outcomes we deliver across each sector.
Microsoft credentials and the partners we collaborate with to deliver outcomes.
Join a team of Microsoft specialists building the future of data and AI.
Upcoming webinars, XIAD workshops and executive briefings from our team.
Turning Ambition into Actionable AI Outcomes
Twenty AI ideas on the whiteboard, one budget, and no agreed way to choose between them: that is where most AI programmes stall. We score your use cases on value, feasibility, data readiness and risk, then hand you a funded roadmap your board can hold you to.
Use Cases · Business Cases · Roadmap
Every organisation now has AI ambition; far fewer have an AI decision. A strategy engagement exists to convert one into the other: which use cases get funded, on which build route, grounded in which data, governed by whom, and measured against what. If a strategy cannot answer those questions, it is a mood board.
The heart of the work is use-case identification. We sweep the business for candidate ideas, then score each one on value, feasibility, data readiness and risk. The scoring is deliberately unsentimental: the charismatic idea that arrives with an executive sponsor gets the same treatment as the unglamorous back-office process, and the back-office process usually wins the first slot.
Routes matter as much as use cases. For every funded candidate we recommend a build route: Microsoft 365 Copilot with proper adoption, a Copilot Studio agent, an Azure AI Foundry build on Azure OpenAI, or a pro-code multi-agent system where the complexity justifies it. Our practice builds on all four, including agentic systems on Claude as a registered Anthropic partner, so the recommendation is never shaped by what we happen to sell.
The output is an executive-ready roadmap with the first quarter funded and mobilised: two or three use cases in delivery, governance stood up, and a benefits framework that will tell you honestly whether it worked. Strategy and delivery come from the same team here, which keeps the recommendations grounded in what production actually demands.
Microsoft credentials behind every AI engagement
Set the direction at board level: which problems AI is for, which it is not, and how success will be measured, so every later decision has something to answer to.
Sequence the funded use cases into a plan with dates, owners and dependencies, so delivery starts within weeks instead of waiting for the perfect picture.
Advisory from people who also deliver. The consultants shaping your strategy build Copilot, Foundry and agent systems for a living, so the recommendations survive contact with production.
Understand where your organisation actually is: which teams are ready, which processes will resist, and what change support each rollout needs before it can stick.
An honest benchmark of what AI capability already exists in your organisation, what is duplicated, what is missing, and where the next pound of investment works hardest.
Check whether your people and platforms can carry the roadmap: the skills gaps to train or hire for, and the infrastructure work to schedule before delivery needs it.
From kick-off to an executive-ready AI roadmap
Prioritised, quantified use cases per engagement
Aligned to Microsoft Responsible AI principles
Funded, sequenced execution plan delivered
Translate board-level ambition into a grounded vision, operating model and set of prioritised AI bets that the executive team can commit to.
Work with business lines to surface, score and sequence AI opportunities using impact, feasibility and risk criteria we apply consistently.
Turn opportunities into credible business cases with benefit ranges, investment profiles and assumptions finance and audit can sign off.
Assess data, identity, licensing and change readiness so Microsoft 365 Copilot and Copilot Studio agents land safely and deliver measurable value.
Size the data science, engineering and AI governance capability needed, and build a realistic hire, upskill and partner plan.
Align your AI ambitions with the EU AI Act, sector regulators and your own risk appetite before they become a blocker.
Workshops with executives and business leaders to understand ambitions, constraints and the decisions AI needs to support.
Evaluate data, platform, skills and governance maturity against a Microsoft-aligned AI readiness model.
Co-create the AI vision, use-case portfolio, investment profile and responsible AI operating model.
Stand up governance, pick the first two to three use cases to deliver and line up funding, teams and sponsors.
A typical Synapx AI Strategy engagement runs 4–8 weeks. By the end you have an executive-ready AI vision, a scored and sequenced use-case portfolio, a responsible AI operating model and a funded delivery plan for the next 6–12 months.
Our AI strategists work side-by-side with hands-on Microsoft engineers, data scientists and governance specialists. The roadmap we deliver has been pressure-tested against what can actually be built – and we can mobilise delivery the week after sign-off.
Often yes. Most organisations we see have pockets of Copilot and point AI solutions but no coherent plan for value, risk or capability. An AI strategy makes sure those investments add up to something, and that the next wave (agents, custom models, automation) is sequenced deliberately.
A senior sponsor (CEO, COO, CDO or CIO), a data / IT lead, a risk or legal contact, and 4–8 business leaders from the areas in scope. We facilitate the workshops and do the heavy analysis between sessions, so the time commitment is light.
Yes, as a core part of every strategy. We map your ambitions against the EU AI Act, ICO guidance and sector-specific regulators (FCA, PRA, NHS DSPT, etc.) and embed responsible AI controls into the operating model from day one.
Yes. Most AI strategy engagements transition directly into delivery – Copilot rollout, agentic solutions on Copilot Studio, bespoke ML on Azure AI Foundry, or data foundation work in Fabric or Databricks – delivered by the same Synapx team.
David, Skanska
Project/Programme Manager
Mike, Mount Anvil
Head of Technology Applications
From the very first conversation, Synapx stood out. They didn't offer a one-size-fits-all solution; they listened, understood our workflows, and constructively challenged our assumptions. Since launch, the difference has been night and day: engagement is up, performance is dramatically better, and our teams now have a single, connected space for learning and communication. I'd recommend Synapx to any organisation looking to get more out of Microsoft technology.
Skanska
Project/Programme Manager
Working with Synapx has been transformative for Mount Anvil. They didn't feel like an external supplier; they became an extension of our team. Their technical expertise in implementing Microsoft Fabric solved our immediate challenges and positioned us for future growth, including AI and machine learning. What truly set Synapx apart was their transparency, commitment, and cost-optimisation through Xscale, making Fabric financially sustainable.
Mount Anvil
Head of Technology Applications
Synapx automated complex, manual processes, modernised legacy systems, and delivered scalable Power Platform solutions that streamline workflows and provide real-time insights. Their standout achievement was integrating SiteOps for accurate, real-time management of materials and compliance across multiple sites. Thanks to their future-proof architecture, we now have a robust digital ecosystem that empowers our teams.
Seras Energy Ltd
Head of Projects & Service Delivery
Exceptional communication. The final product exceeded our expectations.
The tool has streamlined our trade management process, reduced manual workloads and significantly improved efficiency and accuracy across our operations. What truly set Synapx apart was their exceptional communication, project management, and dedication to delivering excellence. They kept us informed at every stage, addressed challenges proactively, and ensured the final product exceeded our expectations.
Nuevo Partners UK LLP
Head of Operations
Their team delivered exactly what we needed, taking time to understand the purpose and specific requirements. By linking our Typeform online surveys with our Raisers Edge database, using Power Automate, they have enabled us to automate our incoming data processes. From our initial enquiry, scoping and delivery, we found them incredibly responsive and very good to communicate with.
The Ocean Conservation Trust
Head of Fundraising
Our go-to data partner. We recommend them to every one of our clients.
We work with Synapx as our go-to and trusted partner for anything Power BI, or data in general, so much so we recommend them to all our clients! The team at Synapx work with us in a way that makes it feel like they are part of our business, our 'data team'; projects and on-going support are executed easily and effortlessly.
Lanware
Chief Technology Officer
Bring your longlist of AI ideas, or none at all. In half a day we will surface the candidates, score the front-runners and show you which one deserves funding first.
Book a scoping workshop