Who we are, what we believe in, and the team driving Synapx forward.
The industries we serve and the outcomes we deliver across each sector.
Microsoft credentials and the partners we collaborate with to deliver outcomes.
Join a team of Microsoft specialists building the future of data and AI.
Upcoming webinars, XIAD workshops and executive briefings from our team.
Power Platform
Critical processes running on spreadsheets, approvals buried in inboxes, reports nobody quite trusts. The Power Platform fixes these faster than anything else in your stack, because it already sits inside Microsoft 365. Synapx designs, builds and governs the apps, automations, reporting and portals that put it to work.
Our accreditations
Low-Code · Automation · Governance
The Power Platform occupies an odd place in enterprise IT. Handled casually, it produces a sprawl of ungoverned apps that keeps security teams awake at night. Handled well, it is the fastest route from a business problem to working software that most organisations own, because it already sits inside their Microsoft 365 tenant, already inherits their security model, and is already part-paid-for through licences they hold.
Synapx is a Microsoft Solutions Partner for Business Applications, and Power Platform delivery is where this company earned its reputation. The practice covers the full suite: Power Apps for applications, Power Automate for workflow and RPA, Power BI for analytics, Power Pages for external portals and Copilot Studio for agents, all backed by a Centre of Excellence discipline that keeps hundreds of apps and flows governable.
The results are concrete. Skanska put a learning platform we built together in front of roughly 9,000 employees and saw adoption increase tenfold. Seras Energy replaced manual material management with a Power Apps and Business Central solution delivered six weeks ahead of schedule. The Fidelis Partnership saved over £60,000 a year in licensing through Centre of Excellence work.
Business process automation deserves its own mention. Finance approvals, HR onboarding, procurement, case management: the unglamorous processes that quietly consume whole teams are where Power Automate, RPA and AI Builder pay back fastest, typically cutting manual effort by 40–80% on the processes we automate.
And because the platform is only as good as the people running it, we invest heavily in enablement: official Microsoft In-a-Day workshops, bespoke maker academies and admin training through our Power Platform training practice, so the capability we build stays yours.
Business-critical workflows still managed in Excel, creating version control issues, data loss risks, and zero audit trails.
Simple requests taking days to process because approval chains rely on email threads and manual follow-ups.
Leaders making decisions based on gut feel because consolidated, real-time reporting simply does not exist.
Departments building their own solutions without oversight, creating security risks, data silos, and duplication of effort.
Business data trapped in separate systems with no integration, forcing staff to manually re-enter information across platforms.
We build custom business applications that digitise your processes, replace spreadsheets, and give your teams the tools they need, all without the cost and complexity of traditional development.
We automate your workflows, from simple approvals to complex multi-system processes, using Power Automate cloud flows, desktop flows, and robotic process automation.
We design and build interactive dashboards, embedded analytics, and paginated reports that give your organisation clear, actionable insights from any data source.
We build secure, data-driven external websites and portals that connect your customers, partners, and stakeholders to your business processes and data.
We design and deploy intelligent AI-powered chatbots and virtual agents that handle customer enquiries, support internal processes, and integrate with your existing systems.
We help you establish governance, adoption strategies, and best practices for the Power Platform across your organisation, ensuring sustainable growth and control.
We equip your teams with the skills to build, govern, and maximise the Power Platform, from App in a Day workshops to advanced practitioner programmes delivered by the same consultants who build your production solutions.
Build Approach
Low-code versus pro-code is a false fight. They are different tools for different problems, and most enterprises need both. What matters is making the choice deliberately, system by system, because the cost of getting it wrong compounds for years.
| Criteria | Power Platform | Traditional custom development |
|---|---|---|
| Build time | Working software in weeks; prototypes in a day | Months from kick-off to first release |
| Cost shape | Lower build cost; licensing scales with users | Higher build cost; hosting and maintenance scale with usage |
| Maintenance | Microsoft evolves the platform underneath you; updates are continuous | Every dependency, patch and upgrade is your responsibility |
| Microsoft 365 integration | Native: Teams, SharePoint, Entra ID and Dataverse out of the box | Everything is an integration to design, build and maintain |
| Governance | CoE tooling, DLP policies and environment strategy come with the platform | Only as good as the engineering culture that builds it |
| The wrong choice when | Very high concurrency, highly bespoke UX, or deep non-Microsoft integration | The problem is a standard forms-and-workflow app, where custom build is slow money |
| Team | Fusion teams: business makers working with professional developers | Professional engineers only |
Our honest rule of thumb: if the system is a genuine differentiator with unusual requirements, build it properly in code, and our cloud engineering practice will help. If it is a business process wearing a spreadsheet costume, the Power Platform will have it live before a traditional project clears discovery. Fusion teams, where makers and professional developers share one backlog, get the best of both.
Rapid. Governed. Outcome-Driven.
Understand business processes, pain points, and opportunities for Power Platform solutions.
Architect the right combination of Power Platform tools with governance and scalability built in.
Build working prototypes quickly to validate assumptions and refine requirements with real users.
Deliver production-ready solutions with thorough testing, security reviews, and user acceptance.
Roll out solutions with training, documentation, and change management support.
Establish ongoing governance, monitoring, and continuous improvement processes.
The Platform
The Microsoft Power Platform lets you build apps, automate processes, analyse data, and create virtual agents, all sharing the same data layer and security model.
See how organisations have transformed their operations with Synapx and the Microsoft Power Platform.
A custom Power Apps risk register replacing fragile Excel spreadsheets, giving compliance teams real-time visibility into control status, ownership, and audit trails.
A company-wide social learning hub built as an enterprise Canvas Power App, enhanced with AI-assisted publishing, Viva Engage integration and Power BI reporting, supporting around 9,000 employees.
A custom Power Apps calendar synced from Timetastic via Power Automate and Dataverse, giving LCP a real-time, visually familiar leave overview embedded inside SharePoint.
"They listened, challenged our assumptions, and delivered night-and-day results."
"From the very first conversation, Synapx stood out. They didn't offer a one-size-fits-all solution; they listened, understood our workflows, and constructively challenged our assumptions. Since launch, the difference has been night and day: engagement is up, performance is dramatically better, and our teams now have a single, connected space for learning and communication. I'd recommend Synapx to any organisation looking to get more out of Microsoft technology."
Project/Programme Manager, Skanska
"A robust digital ecosystem that empowers our teams."
"Synapx automated complex, manual processes, modernised legacy systems, and delivered scalable Power Platform solutions that streamline workflows and provide real-time insights. Their standout achievement was integrating SiteOps for accurate, real-time management of materials and compliance across multiple sites. Thanks to their future-proof architecture, we now have a robust digital ecosystem that empowers our teams."
Head of Projects & Service Delivery, Seras Energy Ltd
"Exceptional communication. The final product exceeded our expectations."
"The tool has streamlined our trade management process, reduced manual workloads and significantly improved efficiency and accuracy across our operations. What truly set Synapx apart was their exceptional communication, project management, and dedication to delivering excellence. They kept us informed at every stage, addressed challenges proactively, and ensured the final product exceeded our expectations."
Head of Operations, Nuevo Partners UK LLP
Common questions about how Synapx delivers Power Apps, Power Automate, Power BI, and Copilot Studio at scale.
Licensing is where Power Platform budgets most often go wrong, so we run licensing reviews as standard: matching per-user against per-app plans, checking Dataverse capacity, and rationalising duplicate solutions. The Fidelis Partnership saved over £60,000 a year through exactly this work.
Frequently. We inherit estates with hundreds of ungoverned apps and flows built by enthusiastic makers. A short assessment maps what exists, what is business-critical and what can be retired, then a Centre of Excellence puts guardrails around the rest. No blame attached: sprawl is what success looks like before governance arrives.
The Microsoft Power Platform is a low-code suite for building apps (Power Apps), automating processes (Power Automate), analysing data (Power BI), creating external websites (Power Pages), and building AI agents (Copilot Studio). Synapx delivers end-to-end Power Platform solutions inside your existing Microsoft 365 and Azure estate.
Yes. Business Process Automation is a core Synapx practice. We automate finance approvals, HR onboarding, procurement, case management, and knowledge-worker processes using Power Automate cloud flows, desktop flows (RPA), AI Builder, and Copilot Studio agents. Typical outcomes: 40–80% reduction in manual effort and measurable cycle-time savings.
We establish a Power Platform Centre of Excellence (CoE) covering environment strategy, DLP policies, ALM (Dev/Test/Prod), solution packaging, monitoring, and maker enablement, so citizen-developer innovation is encouraged safely and IT stays in control.
Yes. Synapx holds the Microsoft Solutions Partner designation for Business Applications, which covers Power Platform and Dynamics 365, alongside the broader Microsoft Solutions Partner umbrella.
Our in-a-day workshops (App-in-a-Day, Dashboard-in-a-Day, Automation-in-a-Day, Agent-in-a-Day) deliver a working prototype in a single session. Production-ready solutions typically ship in 4–12 weeks depending on complexity and integration needs.
Fully Featured Fabric Partner
One of just 30 partners worldwide, out of 400,000+ Microsoft Partners, holding all 3 Fabric designations
Microsoft MVPs
Recognised by Microsoft
Microsoft Certifications
Across Azure, Fabric & Power Platform
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A platform assessment starts with your processes, not the tools. We map where spreadsheets, inboxes and manual rekeying are costing you time, then show you what to fix first and what it will take.
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