Microsoft Copilot Studio Consulting

“When we started discussing replacing LearnFast, we knew it was outdated, but we didn’t realise how much it was slowing us down. The old platform was disconnected from the Microsoft tools we use every day, creating frustration and wasted effort. From the very first conversation, Synapx stood out. They didn’t offer a one-size-fits-all solution; they listened, understood our workflows, and constructively challenged our assumptions. Their deep knowledge of the Microsoft ecosystem, with Power Apps, Power Automate, and integration, was evident. They knew exactly how to make the platform feel like a natural extension of how we work, which made adoption easy. The transition was smooth, and Synapx was proactive and responsive throughout. Since launch, the difference has been night and day: engagement is up, performance is dramatically better, and our teams now have a single, connected space for learning and communication. Beyond technology, it’s the relationship that stands out. Synapx delivered everything they promised and more. They genuinely care about outcomes and long-term value, not just project completion. I’d recommend Synapx to any organisation looking to get more out of Microsoft technology. They build trust, momentum, and platforms ready for the future.”

“Working with Synapx has been transformative for Mount Anvil. They didn’t feel like an external supplier; they became an extension of our team. Their technical expertise in implementing Microsoft Fabric solved our immediate challenges and positioned us for future growth, including AI and machine learning.
What truly set Synapx apart was their transparency, commitment, and cost-optimisation through Xscale, making Fabric financially sustainable. They consistently went the extra mile, delivering exceptional results with honesty and collaboration. Synapx are more than a partner, they’re a trusted ally in digital transformation.”

“Partnering with Synapx has transformed our operations. They automated complex, manual processes, modernised legacy systems, and delivered scalable Power Platform solutions that streamline workflows and provide real-time insights.
Their standout achievement was integrating SiteOps for accurate, real-time management of materials and compliance across multiple sites. Synapx combined deep technical expertise with proactive communication and delivered projects ahead of schedule.
Thanks to their future-proof architecture and collaborative approach, we now have a robust digital ecosystem that empowers our teams and accelerates decision-making. Synapx are a trusted partner for innovation and growth.”

“Our collaboration with Synapx has been nothing short of transformative for our organisation. From the very beginning, they demonstrated an exceptional ability to deeply understand our unique business needs and swiftly became an indispensable part of our team.

Their proactive and meticulously planned approach not only provided us with critical insights but also resulted in substantial annual savings of over £60,000 on data licensing costs.

We are profoundly thankful for their unwavering guidance and support throughout our data transformation journey and would enthusiastically recommend Synapx to any organisation seeking to elevate their data capabilities.”

“Working with Synapx to develop our trade capture tool has been a game-changer for Nuevo. From the outset, the Synapx team demonstrated a deep understanding of our requirements and industry nuances, which allowed them to design and deliver a solution that perfectly aligned with our business needs.

The tool has streamlined our trade management process, reduced manual workloads and significantly improved efficiency and accuracy across our operations. Features like seamless integration with our existing systems and the intuitive user interface have empowered our team to work more effectively and confidently.

What truly set Synapx apart was their exceptional communication, project management, and dedication to delivering excellence. They kept us informed at every stage, addressed challenges proactively, and ensured the final product exceeded our expectations.

We are thrilled with the results and have already seen the positive impact on our workflows. I highly recommend Synapx to any organisation looking for innovative, reliable, and expertly executed digital solutions.”

“The Ocean Conservation Trust is a conservation charity, inspiring a global movement to promote and encourage a wave of positive behaviour towards our Ocean. With a small core team, we realised that automation of our data processes is key to increasing what our passionate team can achieve. Without the specialist skills in house, we chose to work with Synapx as they had the specific skills to deliver a targeted piece of work connecting our online forms and surveys with our CRM.

Their team delivered exactly what we needed, taking time to understand the purpose and specific requirements. By linking our Typeform online surveys with our Raisers Edge database, using Power Automate, they have enabled us to automate our incoming data processes and ensure speedy stewardship of our audiences. With this connection in place, we can spend more of our staff time delivering the impactful work of our charity and engaging more people with the Ocean.

From our initial enquiry, scoping and delivery, we found them incredibly responsive and very good to communicate with. The Synapx team really cared about delivering the best service for us and we’re very pleased with the result. We won’t hesitate to pick up the next piece of work with Synapx.”

“Synapx provided us with a design and implementation plan for our new external Power App with integrated Power BI reporting. We were very impressed with the knowledge and experience shown by the consultants.

The end result was a high performing, well governed and aesthetically pleasing Power App which is being used by our clients today.”

“We work with Synapx as our go-to and trusted partner for anything Power BI, or data in general, so much so we recommend them to all our clients! The team always work to first understand what our challenges are, what it is we want to achieve and with their expertise, are able to take us through, in simple terms, what the solution would be.

For delivery of data projects or support with our existing data products, the team at Synapx work with us in a way that makes it feel like they are part of our business, our “data team”, this means projects and on-going support is executed easily and effortlessly.

Synapx has recently built our new security reporting capability, bringing in data from multiple, distinct systems to provide a single pane of glass view on the security posture for our clients – this project was delivered on time, to requirements and the reporting has been a hit! We will continue to use Synapx in the future for our data needs.”

“As part of a major business process transformation programme, we were looking to significantly enhance our MI and BI capabilities. Having decided upon the technologies within our technical architecture design, we needed the assistance and expertise from Synapx to realise our objectives.

Synapx performed brilliantly for us, working closely with technical and business stakeholders, and played a pivotal role on the programme team. They are very consultative, but critically, in a manner that helps guide the client towards solutions, expertly contributing their knowledge and matching it to the understanding they gain of the business’ requirements.

They played the key role in the design and implementation of the Azure Data Warehouse, incorporating the Azure Data Factory, and then the integration of Power BI. This included the production of the portfolio of key corporate reports and MI, working across the technical estate to access data from CRM, PSA and Financial ledger systems.

Synapx worked with us end-to-end, from requirements gathering, design, implementation and will continue to work with us in a support capacity.

We are pleased with the results of our association with Synapx and are looking forward to building on what has been accomplished by continuing to work with them.”