InciTrak: Real-Time Incident Management Software for Safer Workplaces

InciTrak is real-time incident management software to help you capture, track, and resolve incidents faster trusted across construction, education & more.

InciTrak

Written by

Sophia Fricker

Published on

June 9, 2025
This hexagon represents incident management software key features

In industries like construction, education, manufacturing, and logistics, health & safety is the foundation of operational trust and compliance. Yet for many organisations, incident reporting remains reactive, fragmented, and frustratingly slow, introducing risk where there should be control.

We believe safety management should be:

  • Proactive
  • Data-driven
  • Integrated seamlessly into everyday operation

That’s why we created InciTrak, an intelligent, mobile-first incident management software platform built on Microsoft Power Platform. It transforms how organisations capture, track, manage, and resolve incidents in real time.

Why Traditional Incident Management Software Falls Short

Many organisations still rely on outdated manual processes or legacy tools that can’t keep pace with modern safety requirements.

The result?
Inefficiency, compliance risk, limited visibility, and frustrated teams. Here’s where the typical approach breaks down:

Manual & Time-Consuming Data Entry

Incidents are often recorded on paper, then manually transcribed, delaying action and increasing the risk of errors.

Static, Rigid Forms

Traditional forms are not dynamic or intelligent, forcing staff to complete irrelevant fields and slowing reporting.

Delayed Communication with Stakeholders

Without automated workflows, updates to leadership, parents, or stakeholders are delayed or inconsistent, eroding trust.

Fragmented Investigations

Critical information is scattered across paper records, emails, and spreadsheets, making thorough investigations harder and more time-consuming.

Limited Mobile & Offline Support

Legacy systems lack mobile-first design and offline capability, essential for field teams or remote worksites.

Paper-Based Witness Statements

Manual collection of witness statements introduces transcription errors and slows down compliance reporting.

InciTrak: Modern, Real-Time Incident Management Software

InciTrak simplifies the entire incident lifecycle from first report to resolution and analysis.

It delivers a fully digital, mobile-first, real-time workflow that empowers organisations to capture and resolve incidents faster while ensuring full visibility across teams and leadership.

Key Features of InciTrak

Real-Time Notifications & Escalations

Auto-notify the right team members based on incident type, severity, and location, ensuring critical issues are actioned immediately.

Customisable Categories & Tags

Track near-misses, injuries, equipment damage, behaviour incidents, or safeguarding concerns tailored to your organisation’s needs.

Compliance-Ready Reporting (RIDDOR & More)

Auto-generate reports aligned with HSE regulations and RIDDOR standards, ready for regulatory submission.

Secure Audit Trail & History

Capture every update, comment, and resolution step in a secure, centralised audit log, ensuring full compliance and accountability.

Powerful Analytics & Dashboards

Visualise trends by site, time of day, incident type, or team, empowering proactive risk management and data-driven decision making.

Role-Based Access & Data Privacy

Ensure sensitive incident data is visible only to authorised users, perfect for large organisations, education providers, and multi-site businesses.

Built for Seamless Integration & Scalability

InciTrak is designed to fit naturally within your Microsoft 365 ecosystem, integrating with:

  • Microsoft Teams
  • Outlook
  • SharePoint
  • Power BI

Its scalable, future-ready architecture makes it easy to expand across departments or sites without complex reconfiguration or additional infrastructure.

Whether you’re managing multiple construction sites, safeguarding students across educational campuses, or overseeing large manufacturing facilities, InciTrak grows with your needs.

Why Choose InciTrak?

Reduce Risk

Identify trends and root causes to prevent future incidents.

Ensure Compliance

Meet reporting and audit requirements with ease.

Save Time

Eliminate manual processes and paper-based reporting.

Gain Real-Time Visibility

Equip leadership with actionable insights through dashboards and reports.

Enhance Trust & Transparency

Communicate clearly and consistently with staff, leadership, and stakeholders.

Take the Next Step in Modernising Incident Management

Ready to transform your organisation’s incident management?

Book a demo today and discover how to drive safer, smarter operations with real-time reporting, mobile-first workflows, and full compliance.

You can also deploy InciTrak with confidence, it’s a Microsoft-certified solution, now available on both Azure Marketplace and Microsoft AppSource. Trusted by organisations across construction, education, manufacturing, and more, InciTrak integrates seamlessly into your Microsoft 365 environment for fast, secure implementation.


Frequently Asked Questions

It’s a system for reporting, tracking, and resolving incidents in IT, operations, HR, and safety.

Power Apps and Power Automate are key platforms used to build tailored incident response solutions.

Yes, notifications and updates can be routed via Teams for better visibility.

Absolutely. Microsoft’s security framework ensures encrypted data storage and controlled access.

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